Hard work. Honesty. Integrity. Patriotism. Paul Kropf’s life goals and business philosophy are based on these principles. He believes in them and he practices them, and they are reflected in his success at Final Touch Roofing.
Primarily a roofing company, Final Touch Roofing also offer patio, hardiplank, and window services in and around Fort Bend and Katy. Final Touch Roofing was started in 1993 when Kropf decided to venture out on his own.
“It was a tough decision,” said Kropf. “I came from a poor, single-parent home and worked from a very young age. At 16 years old, I started construction work to help my mother with the financial burdens. Eventually, I moved my way up into marketing and then sales and quickly discovered that I loved it because it gave me the opportunity to relate to people.”
It was time, however, to step away from a stable job and take the risk of starting a new business. A superior at his job provided encouragement and a loan, and that’s when he decided to go for it. Kropf began as a one-man show and didn’t take a check for 6 months, then business picked up and it became a family affair.
“I brought both my sons, my nephew, and my brother into the business. We are a true family-owned and operated business. My wife works in the office, and when we retire, our sons and nephew will take over the business,” said Kropf.
Because of his upbringing and his desire to provide a stable, financially secure family and business, Kropf prides himself on running a business that stays out of debt and honors its financial commitments. Since the business started, it has steadily expanded and moved locations and is now settled in an older home in Rosenberg that Kropf has converted into offices. Care was taken to preserve the historic elements of the house, which reflects the business motto: No job is complete without the final touch.
This attention to detail plays a huge role in the company’s success. Kropf explained, “We are a Preferred Contractor and insurance adjuster in a large network of 5500 roofers. Seven out of nine years, we’ve won Top Performer within that network. The insurance companies that use us survey every customer, check our work, and make sure we don’t inflate estimates. We’ve been in the program since 1999, longer than any company in the market.”
Final Touch Roofing is also recognized as Master Elite Contractors, something only two percent of roofers can claim. They’ve maintained their position in this category since 2008. Kropf cautioned against contractors who call themselves roofers but don’t have the qualifications to back it up. “Anybody can install a roof, but that doesn’t mean they can do it correctly. Just look at Hurricane Rita. Sixty-five percent of the roofs were damaged and shouldn’t have been, all because they weren’t installed properly. Then there’s post-disaster. Lawn guys, sheetrock guys, everybody suddenly becomes roofers. They collect insurance, do shoddy work, and everyone loses.”
Kropf explained that there is no licensing requirement for roofing. That makes it easy for criminals to infiltrate the business and rip innocent customers off. He’s testified on behalf of the Roofing Contractors of Texas to get this changed.
Doing the right thing is fundamental to the way Kropf conducts business and helps those less fortunate. His list of volunteer work, donations, sponsorships, and community involvement is exhaustive. Led by his goal of leaving the world a better place, he delivers Meals on Wheels, coaches youth sports, and donates money for scholarships. One of his most impressive forms of giving back is through Habitat for Humanity. Each year since 2008, he has donated material and labor to provide GAF roofing shingles complete with a full warranty. Kropf, who comes from a military family, also provides roofing for Helping a Hero, an organization that builds houses for wounded vets who need special accommodations.
So if you want to support a highly qualified roofer who gives back to the local community, check out Final Touch Roofing. They are now offering any Fort Bend or Katy Christian Magazine reader $500 off a full roof replacement up to 5,000 sq. ft. and $1,000 off over 5,000 sq. ft. All roofs come with a minimum 10-year labor warranty and 50-year material warranty.